Terms & Conditions
What you can expect from us, what we need from you, and who owns what at the end of it. Written to be read rather than to be survived.
1. Acceptance of these terms
These Terms & Conditions govern your use of webmosh.com, the WEBMOSH application at app.webmosh.com, and any work we carry out for you. By using the website or engaging us, you accept them.
If you do not accept them, do not use the website or the services. Where we issue a signed proposal or statement of work, that document takes precedence over these terms on any point it addresses directly.
2. Who we are
WEBMOSH is a brand of TASMRITY HOLDING LLC, company number [company number], registered at 1209 Mountain Road PL NE STE R, Albuquerque, NM 87110, United States. Contracts are entered into with, and invoices are issued by, that company.
“We”, “us” and “our” mean TASMRITY HOLDING LLC trading as WEBMOSH. “You” means the person or business using the website or engaging us.
3. Our services
We provide UK and US company formation, business taxes and compliance support, website design and development, managed hosting, marketing, search and conversion work. Not every service is available in every jurisdiction, and we will tell you before you pay if something you have asked for is outside what we can deliver.
We are an administrative and technical service provider. We are not a law firm, a licensed tax adviser, a bank or a financial institution, and section 20 sets out what that means in practice.
4. Quotes, proposals and acceptance
Nothing is binding until you have approved a written proposal. Every proposal states the scope, the fee, what we need from you and the expected timeline. Quotes are valid for 30 days from issue unless the proposal says otherwise.
Where a timeline depends on a third party — a registry, a bank, a payment provider or a tax authority — we quote the realistic range rather than the best case, and we cannot be held to a date that a third party controls.
5. Fees
- Project fees are fixed and quoted in advance. Where a deposit applies it is stated in the proposal, and work begins once it is received.
- Monthly services — hosting, care, bookkeeping, marketing — are billed monthly in advance and continue until cancelled under section 22.
- Invoices are payable within [payment terms, e.g. 14 days] of issue. We may pause work on overdue accounts after giving you written notice.
- Fees are quoted in US dollars unless the proposal says otherwise, and do not include any taxes that may apply to you in your own jurisdiction.
Refunds are covered by our Refund Policy.
6. Government and third-party charges
Some charges are not ours. State filing fees, registry fees, registered agent charges, digital identity verification, domain registrations, licence keys and third-party subscriptions are paid to other organisations and passed to you at cost.
These are always named separately on your invoice so you can see exactly what falls into this category. Once paid on your behalf they are not refundable by us, whether or not the underlying application succeeds.
7. Bank accounts and banking partners
We prepare the documents a bank or payment provider asks for and point you towards providers that accept founders in your situation. Where a package includes a bank or payment account application, what is included is the application and the supporting pack — not the outcome.
We do not guarantee that any bank, payment provider or card issuer will approve you. That decision belongs to them, is made against their own criteria, and can be refused or reversed without reason being given to us or to you. A refusal is not a failure to deliver the service.
Any provider you are introduced to is an independent third party. Your relationship with them is governed by their terms, not ours.
8. What we need from you
Most delays are caused by missing material rather than missing capacity. To keep to a timeline we need:
- Accurate information, and identification documents where a registry, bank or accountant requires them.
- Content, images and brand assets you want used, and confirmation that you hold the rights to them.
- Access to any accounts, hosting or systems the work touches.
- Decisions and approvals within a reasonable time of us asking for them.
You are responsible for the accuracy of what you give us. We do not independently verify information you supply to a registry, a bank or a tax authority through us, and you remain responsible for anything filed on your instruction.
9. Changes to scope
If you ask for work outside the agreed scope we will tell you before doing it, quote it separately, and wait for your approval. We do not add charges to an invoice that you have not agreed to in advance.
10. Your account
Some services are delivered through app.webmosh.com. You are responsible for keeping your credentials confidential and for everything done under your account.
Tell us immediately if you believe your account has been accessed without your authorisation. We may suspend or disable an account at any time where we reasonably believe it has been compromised or is being used in breach of these terms.
11. Intellectual property and ownership
On full payment, you own the deliverables we create for you: the design, the site, the content we wrote, the source code and the documentation. Domains are registered in your company’s name and you hold administrator access.
We retain ownership of our own pre-existing tools, libraries, internal frameworks and know-how. Where any of that is embedded in a deliverable, you receive a perpetual, non-exclusive, transferable licence to use it as part of that deliverable.
The website itself, and the WEBMOSH name, logo and branding, remain ours. Nothing in these terms grants you a right to use them except as needed to receive the services. Third-party components — themes, plugins, fonts, libraries and hosted services — remain subject to their own licences, which we identify on handover.
Unless you ask us not to, we may describe the work and show it in our portfolio.
12. Your content
You keep ownership of everything you send us. By sending it you grant us a licence to store, copy, modify and use it for the purpose of doing the work and, where relevant, of publishing it on your own site.
You confirm that you hold the rights to everything you supply, that it does not infringe anyone else’s rights, and that it does not breach section 13.
13. Acceptable use
You may not use the website or the services to:
- Break any applicable law, or help anyone else to.
- Form or operate an entity for fraud, money laundering, sanctions evasion or tax evasion.
- Supply false, forged or stolen identification or company information.
- Infringe anyone’s intellectual property, privacy or other rights.
- Upload malware, attempt to gain unauthorised access, or interfere with the operation of the website or its infrastructure.
- Scrape, harvest or systematically extract content, or use automated means to access the service other than through an interface we have provided for that purpose.
- Harass, abuse or threaten our staff, our suppliers or other clients.
We will refuse or stop work rather than take part in any of the above, and we may report it where the law requires us to.
14. Monitoring and enforcement
We have no obligation to monitor what is submitted to us, but we may. We may disclose your information where required by law, by a court order, or by a regulator, and where we reasonably believe disclosure is necessary to protect the rights or safety of any person.
We may suspend or terminate your access, and any work in progress, for a breach of section 13. You waive any claim against us arising from action taken during or following an investigation, including action taken by law enforcement.
15. Copyright complaints
If you believe material on our website infringes your copyright, write to [email protected] with: a description of the work; where the material appears on our site; your contact details; a statement that you believe in good faith the use is not authorised; and a statement that the information in your notice is accurate and that you are the rights holder or authorised to act for them.
We remove or disable material that is properly the subject of such a notice, and we may terminate the account of anyone who repeatedly infringes.
16. Reliance on information on this website
Guides, comparisons, jurisdiction notes and similar content on this website are general information published for educational purposes. They are not advice, they are not tailored to your circumstances, and they may be out of date by the time you read them.
Registry rules, thresholds, filing deadlines and penalty amounts change. Confirm anything you intend to rely on with us or with a qualified adviser before acting on it.
17. Third-party service providers
Delivering these services involves third parties: company registries, registered agents, tax authorities, banks and payment providers, domain registrars, hosting and infrastructure providers, and advertising platforms.
They make their own decisions on their own timelines and under their own terms. We prepare what they ask for and tell you honestly what the realistic outcome is, but we are not responsible for their acts, omissions, delays, pricing changes or refusals.
18. Links to and from this website
You may link to our home page in a fair and legal way that does not damage our reputation or suggest an endorsement we have not given. You may not frame the site or place our content on another site without our written permission.
Where we link out, those sites are not under our control and we accept no responsibility for their content or their handling of your data. You visit them at your own risk.
19. Changes to the website
We may update, change or withdraw parts of this website at any time. Content may be out of date at any given moment, and we are under no obligation to update it.
20. Professional scope
WEBMOSH is not a law firm and is not a licensed tax adviser. Nothing on this website, in our application, or in any communication with you by email, WhatsApp, social media or any other channel constitutes legal, tax, accounting, investment or immigration advice.
Statutory accounts and tax returns are prepared and filed with licensed accountants in the relevant jurisdiction. Forming a company through us does not create an attorney-client relationship and does not give you the right to live or work in any country.
Where your situation needs professional advice, get it from someone qualified and regulated to give it in the relevant jurisdiction. We will say so when we think you need to.
21. Hosting, care and availability
Where we host or maintain a site we take daily backups, apply tested updates and monitor uptime. We do not guarantee uninterrupted or error-free availability, and planned maintenance is notified in advance wherever it is practical to do so.
You are responsible for keeping your own copy of anything you cannot afford to lose.
22. Cancellation and termination
- Monthly services can be cancelled by either side with 30 days’ written notice, taking effect at the end of the notice period.
- On cancellation you keep everything already delivered and paid for, and we hand over accounts, files and exports within a reasonable time.
- We may suspend or end work immediately if you ask us to do something unlawful, if an account remains unpaid after notice, if you breach section 13, or if continuing would put us in breach of a legal or professional obligation.
Sections 11, 12, 20, 23, 24, 25, 26 and 27 survive termination.
23. Disclaimer of warranties
THE WEBSITE AND THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW WE DISCLAIM THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT ANY PARTICULAR COMMERCIAL, REGULATORY OR FINANCIAL OUTCOME WILL BE ACHIEVED.
Nothing here excludes a warranty or right that cannot lawfully be excluded, and some jurisdictions do not allow these exclusions, so parts of this section may not apply to you.
24. Limitation of liability
Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be limited.
Subject to that, and to the fullest extent permitted by law, our total aggregate liability arising out of or in connection with any engagement is limited to the fees you have paid us for that engagement in the twelve months before the claim arose.
We are not liable for loss of profit, loss of revenue, loss of business, loss of anticipated savings, loss of goodwill, loss of data where you have not maintained your own copy, penalties arising from information you supplied that was inaccurate, or any indirect or consequential loss.
25. Indemnification
You agree to indemnify and hold harmless WEBMOSH, its parent company, officers and staff from any claim, liability, loss or reasonable legal cost arising out of your breach of these terms, your misuse of the website or services, information you supplied that was inaccurate or unlawful, or your infringement of a third party’s rights.
26. Dispute resolution
Talk to us first. Most disputes are resolved by email within a few days. Write to [email protected] setting out the problem and what you want done, and we will respond in writing before anything escalates.
If it cannot be resolved that way, any dispute will be settled by binding arbitration administered by [arbitration provider] under its rules, seated in [seat, e.g. Albuquerque, New Mexico], in English, before a single arbitrator. Judgment on the award may be entered in any court of competent jurisdiction.
Either party may still bring an individual claim in small claims court, and either may seek injunctive relief in court to protect intellectual property or confidential information. [Confirm with your adviser whether you want a class-action waiver and a jury-trial waiver here — both are significant and are regulated differently by state.]
27. Governing law
These terms are governed by the laws of [governing law — confirm with your adviser; the entity is registered in New Mexico], without regard to conflict-of-law rules. Subject to section 26, the courts of [jurisdiction] have jurisdiction.
If you are a consumer resident elsewhere, you keep the benefit of any mandatory protections of the law of the country where you live.
28. Changes to these terms
We may update these terms. The version in force for your engagement is the one published when your proposal was approved, and we will tell you in advance about any change that materially affects work already underway. Continued use of the website after a change means you accept the updated terms.
29. Entire agreement, severability and waiver
These terms, together with your approved proposal, our Refund Policy and our Privacy Policy, are the entire agreement between us about the services and replace anything discussed beforehand.
If any provision is held unenforceable, the rest stays in force. A delay in enforcing a right is not a waiver of it. You may not assign your rights under these terms without our written consent; we may assign ours to a successor to the business.
30. Contact
Questions about these terms go to [email protected], or +880 1608 534154 by phone or WhatsApp.
TASMRITY HOLDING LLC, 1209 Mountain Road PL NE STE R, Albuquerque, NM 87110, United States.
Still have a question?
If anything here is unclear, ask before you commit to anything. We would rather answer it now than argue about it later.